Catalog Characteristics - Cannot Change

[Former Member]

Hi,

We have just implemented CCM2.0 on a SRM5.0 environment. Two issues that I am currently experiencing are:

1. Characteristics cannot be changed. As an example, if I change the attribute of characteristic ID /CCM/LEAD_TIME to 'Required' - the system returns an error message of: Error when saving characteristic /CCM/LEAD_TIME , and the characteristic is not saved

2. When shopping from the catalog, the item is selected but during the transfer of the data to the SC, the following error is returned: Incomplete items in catalog. Only complete items were transferred

The item was manually created with all relevant fields being populated

Anyone experienced the same issues before?

[jason_boggans · Accepted solution]

Hi

For:

1. Characteristics cannot be changed. As an example, if I change the attribute of characteristic ID /CCM/LEAD_TIME to 'Required' - the system returns an error message of: Error when saving characteristic /CCM/LEAD_TIME , and the characteristic is not saved

Implement note 1024002.

For:

2. When shopping from the catalog, the item is selected but during the transfer of the data to the SC, the following error is returned: Incomplete items in catalog. Only complete items were transferred

Implement the coding from note 487917 to the BBP_CATALOG_TRANSFER Badi and you can see which parameters are passed, then check note 395312 (I know the note is old but it is still valid )

The note also references note 336658 which is also an important note!

From this detail you should be easily able to identify why the transfer is failing, in a nutshell, it is because not enough information is being passed from the catalog to create a valid shopping cart, i.e. look at the information passed, enter this information into the system as a free text item and check, you will then know what is missing, maybe a vendor or something like that.

Regards,

Jason