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Error WIS 000509

Former Member
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Hello

I've installed BO v11.5 release 3.0 and have come across the following error after setting everything up

The Universe data connection could not be found. The connection has been deleted or you don't have the right to use it. (WIS 000509)..

The connection does exist, I can see it in the administrator panel and in the designer. The connection in the designer connects successfully to the database (verified using the "Test" button) but when I go to "Refresh Data" from Infoview for a specific query, I get the error above. This has been installed the same way on 4 machines and this is the only one with this issue. TIA

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Answers (2)

Answers (2)

Former Member
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Hi Larry,

You need to set the user Security for the connection object. The user you have logged in WEBI may be does not have enough privilege to use this connection.

To change the security settings:

1. From the CMC, go to Connections->choose your connection from the list of connections.

2. Click "Manage->User Security"

3. Add user/Group and the appropriate security level.

4. Save the changes.

5. Try to refresh the report again.

Hope it helps.

Regards,

Tanveer.

Former Member
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Tanveer

Thanks for the suggestion but I have combed over those settings for the last two days to no avail. I have deleted and restored the connection and its security properties multiple times and I still get the error from Infoview.

Larry

Edit Ive also tried logging in from the Admins account and I am still having the same issues...

Edited by: LDHasty on Jan 14, 2009 5:52 PM

Former Member
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Hi Larry,

Where are you running designer from? Is it on the server - if not the issue may be that the connection will details are not availble on the server. For instance the ODBC setting might not be available on the server.

Regards

Alan

Former Member
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Yes I am running the Designer on the actual server.