Can't create change request - Change Management is not active

[Former Member]

Dear All,

I'm new to solution manager. I want to update a Web Application Server Java 7.0 from SP8 to SP17. In order to download update packages, I need to confim the approval list in Sap Download Manager.

I'm using Solution Manager 4.0 patch 7.

In solution manager, I create a solution with a logical component. When I try to create a change request in "Change Management" > "Support Package Stacks" I get the error : "Change Managment is not active"

How can I solve this problem and approve the download list.

Regards,

Mik.

[Former Member · Accepted solution]

Dear Mik,

Which transaction are you using for approving the download basket.

login to solution manager

TCode: solution_manager

select the system then thru maintenance optimiser you can approve the download basket.

Kiran

[Former Member · Accepted solution]

Thanks Kiran,

In fact, I'm using TCode solution_manager but I don't see "maintenance optimizer".

I think it's because I have ST400 SP7 and I have to update to SP9 according to this blog [/people/issacnolis.ohasi/blog/2008/01/04/upgrade-sessions-whats-sap-solution-manager-maitenance-optimizer|/people/issacnolis.ohasi/blog/2008/01/04/upgrade-sessions-whats-sap-solution-manager-maitenance-optimizer]

Mik

[Former Member · Accepted solution]

Solution_manager->Change management->Support Pack Stack->maintanence optimizer list

By this path you can approve SP if Maintnence optimizer is configured.

Shivam