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Former Member

Travel Management with Travel Desk

Hi Experts,

We are having following Scenario in Travel Management(with Travel Desk) please suggest me how to achieve the same.

1. Employee will raise the Travel Request the same will go to his Reporting Boss

2. Boss will approve the above Travel Request.

3. Once he approves the request the same has to go to Travel Desk (Company Owned).

4. Travel Desk people will book the tickets/hotels and makes the payment to the vendor

(Travel Agent/Hotel). The same information will go to employee.

5. After completion his tour, Employee will apply for the reimbursement which he paid on his

own.

6. Finance Department will check the bills and makes the payment.

From the above steps, 1st, 2nd, 5th and 6th steps are available in standard system but how to do with 3rd and 4th step.

Thanks in Advance

Ratnakar

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jan 13, 2009 at 03:19 PM

    Hi Ratnakar,

    I think you need to modify the work flow by keeping your requirement 3rd and 04 in loop. Discuss with your technical people for the possibilities.

    Regards,

    Dora.

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    • Former Member

      Hi Dora,

      Thanks for your early response,

      We can intiate the Workflow for 3rd and 4th step, but in 4th step they wanted to maintain the Booking details like Train No & Name./Flient No.&Name, Ticket Amount and other details. How we can do the same.

      Here they also wanted to make the payment to Travel Agency through the system. Please let me know how to achieve this.

      Regards

      Ratnakar K

  • Posted on Feb 11, 2009 at 05:16 PM

    Hi Ratnakar

    I have the same requirement in Travel Management.

    I have to use workflow for travel request and travel expenses.

    can you help me out in the same.

    I am aware about wat workflow are needed (WS20000050 - Approve travel request and WS20000040=Approve travel expense/trip).

    I am also aware about the config.

    I am basically worried about how should i start...is it through TRIP Tcode or is there any special transaction if we want to use Travel Mgt. using workflow.

    If we are using TRIP code then there is approve button..how to deactivate the same..

    kindly let me know your email or contact no. if possible.

    regards,

    Ketal Parikh

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 24, 2009 at 12:35 PM

    Hi together,

    you will have several issues here.

    - First of all, Workflow Container BUS2089 does not carry all planning related details in standard. So you will have to enhance it using SWO1. Especially travel service details are missing.

    - if you are about to enhance it, you can also add a method to change both approval and accounting status of the trip. This will enable you more flexible process steps.

    - if manager has approved request, you can forward it by mail to a central inbox of travel agency. Travel agency is usually not working in customers SAP system, so you have to use an external communication.

    - agency usually sends an external PDF confirmation to traveler as they are not connected to SAP system

    - as an alternative, you can connect to agencys reservation systems Amadeus, Sabre or Galileo and use travel planning. then you have full synchronization and online booking capabilities inside SAP system

    - when ticket is issued at agency, credit card/ form of payment is charged. This is external process. If you want to have these data, take the credit card transaction data from provider and use RPRCCC00. Or ask agency to provide same data in similar format.

    - if you use WD ABAP for travel request (which also works as standalone without EP portal), you can use "other services" to ask traveler for additional details which are needed for travel desk. You will find about 15 fields there which is much more than the standards for flight/ hotel/ rail request.

    regards,

    Michael

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