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EWA report not sent to SAP from solution manager

Hi All,

we have setup EWA alert in such a way that all reports come to Solution manager and reports has to be forwarded to SAP.

the sent to SAP is checked for all PROD systems and the IT admin role is Production in LMDB.

Though the settings are made and SM:EXEC services job runs regularly EWA session reports are not sent to SAP.

can you please help to trouble shoot why the EWA session reports are not sent to SAP.

The session report is not sent even for RED rating.

please guide.

Thanks,

Subhashini.

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4 Answers

  • Best Answer
    Jun 05, 2018 at 10:03 AM

    Hello Subhashini Krishnan

    you need to use below KBA or guide to troubleshoot.

    1684537 - EarlyWatch Alert not sent to SAP: troubleshooting guide

    some other relevant notes (check if applicable)

    1984512 - EWA Alert Not Sent to SAP

    1907383 - How to setup and troubleshoot EarlyWatch Alert reports in SAP Solution Manager

    Please make sure you have latest version of CCN note applied as well.

    Hope this helps

    thanks

    Prakhar

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  • Jun 18, 2018 at 07:48 AM

    Hello Subhashini,

    what is your solman system type? can you please check if it is TEST or DEV system at SAP launchpad. You may refer to the pdf document

    https://support.sap.com/content/dam/library/SAP%20Support%20Portal/support-programs-services/solution-manager/SAPSolutionManager-dataquality.pdf

    in Note 993775 and verify this.

    Best regards,

    Sam

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  • Jun 18, 2018 at 07:48 AM

    Hello Subhashini,

    what is your solman system type? can you please check if it is TEST or DEV system at SAP launchpad. You may refer to the pdf document

    https://support.sap.com/content/dam/library/SAP%20Support%20Portal/support-programs-services/solution-manager/SAPSolutionManager-dataquality.pdf

    in Note 993775 and verify this.

    Best regards,

    Sam

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  • Jun 18, 2018 at 05:31 PM

    Hi Prakhar & Sam,

    Thanks for your reply

    The URL specified is not accessible.

    Please let me know the url which i can refer to.

    Thanks and Regards,

    Subhashini.

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