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Former Member
Jan 12, 2009 at 11:13 AM

Incoming Payments with Payments Consolidation



Here is my problem

One customer, Customer A (Accounts Receivable:411000), is in Payments Consolidation with Customer B (Accounts Receivable:467000)

Two invoices are doing: Total amount: 5000u20AC

The payments Consolidation is removed

Three invoices are doing: Total Amount: 10000u20AC

My customer has doing an incoming payment with Customer A for the 5 invoices. (2 in consolidation , 3 without consolidation)

This incoming payment has created the following journal entry:

512000 15000

411000 Customer B 10000

467000 Customer B 5000

the 411000 Customer B is wrong we want 411000 Customer A!

So we want to do an journal entry to cancel the other like that:

411000 Customer B 10000

410000 Customer A 10000

But that is impossible because 411000 is not the account receivable for Customer B

And if we want to change this account, that is impossible because journal entries were already created

We can't cancel the Incoming payments, we don't know what doing to resolve this problem.

Have you an idea to resolve that?

Thank you

Le Roch Séverine