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Jun 01, 2018 at 05:25 PM

SuccessFactors Product- Partner of Choice

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Hi Everyone,

My organization is a mid size healthcare non profit. We utilize SuccessFactors and are in the process of finding a new partner. Our last partner who helped us configure wasn't working out for us and our needs and we are on the hunt for a new one.

3 of SAPs partners were recommended to us, Veritas Prime, N/SPRO and Presence of IT. Can you tell me your experience with any of these, good and bad please.

My big need is the level of continued support they offer. Submitting tickets is a very long and some times dead end process, so I would like a partner who has a model where it is easy, customer friendly and efficient in helping with our needs.

Thanks!

Jennifer