DB and SAP Services Can't start

[yasin_kurtulus]

Hello,

I have a NW system which has ASE DB on Windows Server 2012 R2.

Whenever reboot the system, Sybase and SAP services can not start themselves unless I enter their passwords again.

I have added the users that make start the services to Administrators Group. It did not solve.

Any idea about this issue?

Thanks

[manuel_garcia · Accepted solution]

You can check if the user is in the "log on as a Service" policy in the local security policies and/or in the domain group policy.

[yasin_kurtulus · Accepted solution]

I have added the users to "Log on as a service" it worked.

Thank you so much Manuel.

The users were not available in there due to Domain Policy.

[manuel_garcia]

Do you receive any error starting the Services before re-entering the password ?

Are you asked for the password or only re-enter the password again in the properties of the services ?

Are they domain users ?

[bharathyp]

Go to services.msc (from run) and right click on the sybase services and check what are the accounts there and also if it is set to automatic.

As for starting SAP automatically, you require some script to make it start automatically, we did it thru Windows inbuilt taskscheduler.