page format problem

[Former Member]

good day gurus.

i just want to ask this question which puzzles me.

I have a designed a form where the paper size is 550mm x 215mm (lenght x width) as per requirement.

Now, I made that customized size of paper at SPAD. Also, I assigned the said page format on the device type (SAPWIN) which we use. Eventually, the new page format was created so I have used it on the Smartform. When I previed the form, I can see the actual size of the paper I created on SPAD.

However, when I print it already, the printout is broken as if it is printing in a letter size (8.5 x 11 in) of paper. Thus my conclusion is, the page format I created does not take effect when I print eventhough I see it on the form when I preview.

My question now is, how could I make this size of paper (550mm x 215mm) take effect when I print? I am using an Epson LQ-2180 printer..

Hope to hear from you gurus.

Thanks a lot.

[Former Member]

thanks

[Former Member]

Hi levis501,

In the global settings output options of the smartform have you included your page format..

Regards,

Sravanthi