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Jun 01, 2018 at 02:05 PM

External Payment Collector FICA

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We are implementing FICA external payment collector and we are able to successfully complete the POC. But seems external payment collector need a Form ID to process the customer payments. For example if customer pays via Form ID only then external payment collector payments are processed else if customer pays by only account # payment is not processed.

Is there an alternative to post external cash desk payments without Form ID?