on 06-01-2018 3:05 PM
We are implementing FICA external payment collector and we are able to successfully complete the POC. But seems external payment collector need a Form ID to process the customer payments. For example if customer pays via Form ID only then external payment collector payments are processed else if customer pays by only account # payment is not processed.
Is there an alternative to post external cash desk payments without Form ID?
No. Using external payment collector (CVS) functionality, the payment form is required.
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Thanks William. So until a customer makes payment via Form # or if we have a customization to map Form # to customer payment external payment collector cannot be used.
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