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Former Member

Approving a Change Request through CRM_DNO_MONITOR

I created a change request through CRM_DNO_MONITOR (business transaction service process).

I assigned a change manager that that was set up through transaction BP, that was assigned a user name through employee.

Now I want to approve the change request and it is blanket out. Already looked at the authorization profiles, had the Z_SOCM_CHANGE_MANAGER assigned.

What do I need to do to get this change request approval functionality active?

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2 Answers

  • Best Answer
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    Former Member
    Jan 08, 2009 at 12:17 AM

    HI,

    USER Authorization :

    Administrator

    SAP_CM_SMAN_ADMINISTRATOR

    Change Manager

    SAP_CM_SMAN_CHANGE_MANAGER

    IT Operator

    SAP_CM_SMAN_OPERATOR

    Developer

    SAP_SOCM_DEVELOPER

    Authorization :

    Developer Tester Prod. Manager Operator Administrator

    Display X X X X X

    Create X --- --- --- X

    Change --- --- --- --- X

    Delete --- --- --- --- X

    Run X X X X X

    Change status X X X X X

    Some Useful Reports

    /TMWFLOW/GLOBAL_CONS_CHECK

    /TMWFLOW/PHCNTRL_DB_UTILITY

    /TMWFLOW/TL_COMPLETE_FORCE

    /TMWFLOW/CONFIG_SERVICES

    Regards

    Sreedhar Reddy

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    Former Member
    Jan 08, 2009 at 12:27 AM

    I figured it out. I appreciate the quick response though and by itself the answer is helpful. It turns out that the approval drop down is deceiving as it is all managed through the actions. You cannot do anything with the drop down in this case. It sometimes is applicable to other service process transaction types.

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