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Approving a Change Request through CRM_DNO_MONITOR

Former Member
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I created a change request through CRM_DNO_MONITOR (business transaction service process).

I assigned a change manager that that was set up through transaction BP, that was assigned a user name through employee.

Now I want to approve the change request and it is blanket out. Already looked at the authorization profiles, had the Z_SOCM_CHANGE_MANAGER assigned.

What do I need to do to get this change request approval functionality active?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

HI,

USER Authorization :

Administrator

SAP_CM_SMAN_ADMINISTRATOR

Change Manager

SAP_CM_SMAN_CHANGE_MANAGER

IT Operator

SAP_CM_SMAN_OPERATOR

Developer

SAP_SOCM_DEVELOPER

Authorization :

Developer Tester Prod. Manager Operator Administrator

Display X X X X X

Create X --- --- --- X

Change --- --- --- --- X

Delete --- --- --- --- X

Run X X X X X

Change status X X X X X

Some Useful Reports

/TMWFLOW/GLOBAL_CONS_CHECK

/TMWFLOW/PHCNTRL_DB_UTILITY

/TMWFLOW/TL_COMPLETE_FORCE

/TMWFLOW/CONFIG_SERVICES

Regards

Sreedhar Reddy

Answers (1)

Answers (1)

Former Member
0 Kudos

I figured it out. I appreciate the quick response though and by itself the answer is helpful. It turns out that the approval drop down is deceiving as it is all managed through the actions. You cannot do anything with the drop down in this case. It sometimes is applicable to other service process transaction types.