SAP Authentication not available in Infoview but can see in CMC

[Former Member]

Hi,

I am using BO XI R 3.0, I installed IK for SAP and it was successful as well as when i go to CMC and check the Authentication i can SAP option to select but when i go to Infoview I can't see SAP authentication.

Do I need to do any setting in web.xml or i miss something.

Thanks,

Nimesh.

[Former Member]

Hi Nimesh,

Do you even see the authentication type drop down when you log in?

Regards

ALan

[Former Member]

Hi Alan,

I can't see the authentication type in Infoview login page while i can see Authentication type in CMC login page.

Thanks,

Nimesh.

[Former Member]

Hi Nimesh,

You need to change the "authentication.visible" setting to true in the web.xml which is located in Tomcat55\webapps\InfoViewApp\WEB-INF folder. Then restart Tomcat

Regards

Alan

[Former Member]

Hi alan,

I have enable this setting in web.xml file. I can see other authentication type like "enterprise, Windows Ad" etc. Only SAP i can't see.

Thanks,

Nimesh.

[Former Member]

Hi Nimesh,

In the CMC, under Authentication can you see SAP listed? If so when you click on it, is it enabled?

Regards

Alan

[Former Member]

Hi Alan,

In CMC its yes I can see, But in Infoview login page I can't see SAP as Authentication type.

I login to CMC and configure the SAP too. as well as enable SAP authentication in CMC.

But i need to login to Infoview using SAP authentication but I can't because I can't see SAP option in Infoview Login Page.

Thanks,

Nimesh.

[IngoH]

hi,

do you see the list of authentications at all when the InfoView page comes up ?

Ingo

[Former Member]

Hi Ingo,

He changed the Web.xml to show the authentication drop down, but all other types except SAP are showing.

Regards

Alan

[IngoH]

Hi,

does it show up in the CMC ?

Have you tried to redeploy InfoView ?

Ingo

[Former Member]

Hi Ingo,

I can see in CMC login page drop down menu of authenrication.

I didn't tried to redeploy infoview. Do i need to redeploy Infoview or other tomcat instance too.

Thanks,

Nimesh.

[IngoH]

hi,

that would be my first try.

go to the folder of TOMCAT (there should be a folder webapps with InfoView underneath).

stop tomcat, Delete the InfoView and InfoViewApp folder, restart tomcat.

the redeploy should happen then automatically

Ingo

[Former Member]

Hi Ingo,

I tried the given method as well as i tried with wdeploy and undeploy all instance and redeploy that but still no luck.

Is it something to do with Webapps folder under warfiles and modify or check something there.

Thanks,

Nimesh.

[IngoH]

Hi Nimesh,

#1

delete the folders :

InfoView

InfoviewApp

PartnerPlatformServices

SAP

from the Tomcat folder.

#2

run the bat-file: partnercafinstall.bat from \Program Files\Business Objects\common\4.0\java\lib

#3

redeploy the web apps (restart tomcat)

Ingo

[Former Member]

Hi Ingo,

This 3 step solution worked for me.

Thanks for your help.

Thanks,

Nimesh.

[Former Member]

Hi Ingo,

We were able to see SAP authentication option in the login page drop down,but in CMC the SAP tab is disabled under Authentication. Please suggest us with any similar kind of steps that could help us enable the SAP tab.By the way we are BO XIR2 + SP5 on solaris 5.10 with tomcat 5.0

[IngoH]

Hi Rajesh,

did you deploy the SAP Integration Kit on the server side ?

Do you see the SAP authentication in the list of authentication modes ?

Ingo

[Former Member]

Hi Ingo,

We are also facing the same issue of not being able to see SAP Authentication in Infoview but could see in CMC. But we have BOXIR2 SP5 on solaris 10.

Please let us know if there are any similar kind of steps for solaris?

Regards

Rajesh

[Former Member]

Hi Ingo,

I have done the steps which you have mentioned:deleting all the four folders and started the bat file and restarted the tomcat... It created all the three folders except the SAP in the WebApps.. can you please tell me if Iam missing. Iam able to improt roles from CMC -> SAP authentication, but the SAP authentication is not visible in Java Infoview and CMC, Please help

We are on Windows 2003 Server BOBJ 3.1 SP3

Thanks

-Krishna

Edited by: krishna2212 on Jul 22, 2011 10:40 PM

Edited by: krishna2212 on Jul 22, 2011 10:45 PM