Download CTI Client Adapter from SAP Hybris Sales Cloud

[Former Member]

I have using SAP Hybris Cloud for Customer trail version. We need to download the CTI Client Adapter from that trial version link but we didn't get any link from this trial version. Please help me to how can we download that CTI Client adapter.

Please refer which version to download that CTI Client Adapter or can we buy any other version?

[former_member303175 · Accepted solution]

Dear Sakthivel,

CTI Client Adapter could be downloaded from Downloads section of C4C. Kindly refer to help documentation for further help:

https://help.sap.com/viewer/7b58e6800dfc40808fc0448444cbbcdf/Cloud/en-US/aaa43c57658e0f4be10000000a4...

Thanks,

Vani

[former_member303175 · Accepted solution]

If this trial version is D4C(Sales), then you can further download this from SAP Service Market Place, else kindly follow above mentioned steps for C4C tenant

[Former Member · Accepted solution]

The trail version is not having that CTI Client Adapter in downloads section. And the SAP Service Market Place is required S-User Id to required authentication.

[former_member303175 · Accepted solution]

You could contact your implementation partner to further get this S- User ID

[Former Member · Accepted solution]

yeah sure.