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Former Member
Jan 07, 2009 at 04:49 AM

Black box at the end of the page while printing smartform

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Hi All,

I am facing a strange issue while printing a smartform at the useru2019s location. There is a black box covering the entire lower portion of the page.

In the smartform a window is placed at this position. When I delete the window and print it, the output is fine. I have checked the option of window shading color as well u2013 whatever color/no color I give, it doesnu2019t make any difference.

This happens only in a certain type of printer at the useru2019s location u2013 everywhere else its fine.

Please give some pointers u2013 is this a printer fault or can something be changed in the smartform to solve this problem?

I can send further details, along with screen shot of the output if necessary.

Thanks,

Keerthi