Hi All,
I am facing a strange issue while printing a smartform at the useru2019s location. There is a black box covering the entire lower portion of the page.
In the smartform a window is placed at this position. When I delete the window and print it, the output is fine. I have checked the option of window shading color as well u2013 whatever color/no color I give, it doesnu2019t make any difference.
This happens only in a certain type of printer at the useru2019s location u2013 everywhere else its fine.
Please give some pointers u2013 is this a printer fault or can something be changed in the smartform to solve this problem?
I can send further details, along with screen shot of the output if necessary.
Thanks,
Keerthi