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May 30, 2018 at 11:23 AM

Analytics/Reporting : Internal Notes

348 Views Last edit Jun 01, 2018 at 12:42 PM 3 rev

Dear All,

I have used 'All Tickets with All Interactions' data source to list/report all the internal notes captures within the Ticket.

However the notes appear to be truncated and doesn't capture the complete note.

How to increase the character limit of the internal note ? Please advice.