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What URL does the Cloud Connector use for its Availability Check?

former_member186439
Participant
0 Kudos

We are connecting the Cloud Platform to on-premise ABAP systems using the Cloud Connector. Now we have introduced a Web Dispatcher in front of the ABAP system, and the Cloud Connector availability check says "not reachable". What URL is used for the availability check? We want to add a rule to the Web Dispatcher to allow that URL to get through.

Accepted Solutions (1)

Accepted Solutions (1)

AntalP
Product and Topic Expert
Product and Topic Expert

Hi Steven,

I think it sends some HTTP HEAD method requests to the ABAP system:

#http-outgoing-2 >> "HEAD / HTTP/1.1

#http-outgoing-2 >> HEAD /index.jsp HTTP/1.1

#http-outgoing-3 >> "HEAD /startPage HTTP/1.1

It can be traced with cloud connector itself. I suppose the web dispatcher cannot handle the "/" path.

Best regards,

Antal

Answers (1)

Answers (1)

pjcools
Active Contributor
0 Kudos

Hi Steven

It will try and connect to the Internal Host (HTTPS or HTTP whichever is setup) of the Web Dispatcher so make sure you have the correct HTTPS internal host (FQDN) as well as the right port. The box that the Cloud Connector is installed on will need to allow for connectivity to the Web Dispatcher via the Firewall rules. Firewall rules are typically the issue when a Not Reachable is experienced.

Usually, the box that the Cloud Connector sits on not only needs to allow for connectivity to the Cloud through firewall rules but also also allow connectivity to internal hosts. Check these and make sure they are all set up.

Check the SCC trace log file as well, this will provide some more information.

Thanks

Phil Cooley