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Former Member

Delete Support Messages in Service Desk

Hi

it is possible to delete Support Messages? We have some "Test" Messages which we want to delete this.

KG Martin

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2 Answers

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    Former Member
    Jan 06, 2009 at 04:44 AM

    Dear friend,

    This is a repeated and very common question.

    Try this report for deleting crm mesage but it deletes header as it is not possible to delete whole mesg.

    CRM_ORDER_DELETE

    for further clarification chk thread

    SAP Solution Manager

    This is the only solution as from SAP it leads to insconsistency so u can't delete the whole mesg.

    Pls assign pts.

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    Former Member
    Jan 06, 2009 at 05:41 AM

    Hi , you can use report CRM_ORDER_DELETE.

    I also sugget you to set the message status to close status 'E0008'.

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