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Former Member
Jan 05, 2009 at 06:35 AM

Service orders creation on Web UI : Error- Two orders created

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Hi,

We are trying to create service order on the Web UI of CRM 2007,

When I save the service order, 2 service orders are created with different numbers with following message

BP Service Order transaction 8000000230 has been created

BP Service Order transaction 8000000231 has been created

in which 8000000230 is a blank service order and the 8000000231 is what is required for our scenario,

due to this it does not allow me to create a follow up transaction.

When the same transaction type is used to create service order on GUI it works fine,single order is created.

Can anyone please tell me how this can be corrected?

Regards,

Prathiba