Hi
Recently I've find internet mail goes into nobody's SAP Inbox.
I've read SAP note 455140 before and tired GOOGLE but find no similar question and solution.
This issue happens in the domain. I send mail on one PC of the domain, it then delivered by Exchange Server to SAP Application Server. SAP can receive the mail but it goes into nobody's SAP inbox.
I am sure of that because I could find the mail title in table SOOD. However, the owner(receiver) is not the right one or even existed.
Our platform is Netweaver 7.0
Mail Server is MS Exchange Server.
Some information of table SOOD entries.
The Owner A-0000048081 is supposed to be the receiver, but that's not the right SAP ID.
The I-MAILSRM is configured in SICF (SAP Connect) to creat inbound Mail.
Owner type Owner year Owner number Owner User Type User year User number Created
&AD U0 010000048081 A-0000048081 USR 32 000000004800 I-MAILSRM
Definitely we've maintained the profile properly becasue SAP could receive internet mail.
We've also maintained user master by put in E-Mail Address.
I don't know how SAP match the SAP User to Receiver. Does it matter if the User Name in Exchange Server is not the same to SAP User Master?
In our case, I could not accept to use some solution like maitain inbound distribution. That could not fix the abnormal entries in SOOD, and we need the right entries in SOOD.
Has someone meet this kind of issue before? Thanks very much for any information may help.
Best Regards!
Edited by: Changchun Huang on Jan 5, 2009 7:32 AM