05-25-2018 2:28 PM - edited 02-04-2024 3:03 AM
This can have two reasons. Either the action was disabled via key user tool or (my guess) you opened a sales quote with a document type that is configured as "Direct Customer Acceptance" in fine-tuning activity Sales Quotes -> Document Types. With this configuration no quote output is supported and therefore no output settings. For bi-directional integration of sales quotes with SAP ERP this is the currently a must configuration. Leading system in this scenario should be SAP ERP.
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