on 01-04-2009 9:18 AM
we upgrade ecc5 to ecc6 . but when we try to login , the system tells me: license check error.
then I go to os, run saplicense -show :
LICENSE system: PRD hardware key: S1535282104 expiration_date: 99991231
installation no: 0020239929 key: BWIBHZTY5ZPRZUXOQOLTY5U5
userlimit: 0 productid: R3_ORA
system-nr: 000000000310463129
license useable ***
and saplicense -test pf=/sapmnt/PRD/profile/PRD_DVEBMGS00_tsmtestserver
Protocol saplicense test:
Read sapsytem name
ok, sapsytem name = PRD
Read message server host
ok, host = tsmtestserver
Read message server service port
ok, service port = sapmsPRD
Connect to message server
ok, connect done
Read hardware key from message server
ok, got hardware key
Detach from message server
ok, detached
Check hardware key
ok, hardware key = R1067493288
Connect to database
ok, connected
Check license
ok, check done
Disconnect database
ok, database disconnected
test result: license test failed
no valid license found ***
then I go to sap website to apply a new licnese, I download this new ecc6 license, but how can I install it? the sap* user in client 000 is not allowed to delete the old license, so I can not install the new license .
Could you help me ? thanks
As far as I remember licenses for ECC6 are more complex and the key have more characters.
You need to request a new license, then upload the license via SLICENSE.
That will fix the problem.
Regards
Juan
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but before I install the new license, I should delete the old license, otherwise, the system will tell me that:This system's system number is "000000000310463129", but there is a license key for system number "000000000311119474" in the license key file.
so how to delete the old license, sap* user is not allowed to delete license.
thanks
I use saplicense -delete, get the message: can not find specified license
tsmtestserver:prdadm 10> saplicense -delete
Specify your SAP System ID:
SAP SYSTEM ID = PRD
Specify your hardware key:
HARDWARE KEY = R1067493288
Specify the product ID(e.g. R3_BASIS, R3_ORA...) :
PRODUCTID = R3_ORA
saplicense: delete license failed
Can not find specified license
tsmtestserver:prdadm 11>
thanks, I can delete the old license successfully. just use saplicense -delete
and I have another question .
when we restore a sap system to another machine, will the hardware key be change?
If it changed, after I restore to another system, I should apply another new license for this new hardware.
Why there is problem with system number? Ur license key will be generated on the basis of Installation # of system & Hardware key, so i dont know why is there confusion on system #?
Just request for new license via sap marketplace, u will need to provide here Installation # & Hardware key. Once that is done, do upload it through Slicense. If ur not able to connect to sap, the do apply through Visual Admin.
Let me know the results.
that is just what puzzled me?
the source machine`s hardware key is :S1535282104
I restore it to another machine, then I use saplicense -show :
LICENSE system: PRD hardware key: S1535282104 expiration_date: 99991231
installation no: 0020239929 key: BWIBHZTY5ZPRZUXOQOLTY5U5
userlimit: 0 productid: R3_ORA
system-nr: 000000000310463129
license useable ***
and I can not login to the new system I restored. It says license check error. so I use sap* to login, and see the hardware key is : R1067493288 in "slicense" , I think a new machine has another new hardware key, so the license check error.
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