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Error while adding sub account in SAP Cloud connector

Hi ,

I am not able add sub account (S001624xxxxtrial) in cloud connector, I am getting error like"No proper response received-this cloud be caused network problems or unavailability of server"

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3 Answers

  • May 29, 2018 at 02:18 PM

    Hello Narendar,

    For trial accounts you have to chose the Region Host: hanatrial.ondemand.com:

    What version of the SAP Cloud Connector are you using? My screenshot is from version 2.10.2, but it should be similar in all versions.

    Best regards

    Frank


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  • May 30, 2018 at 08:51 PM

    Dear Narendar,


    Trial accounts can not be used for Region Australia, they are for Europe only, see Prerequisites in SAP Help:


    https://help.sap.com/viewer/cca91383641e40ffbe03bdc78f00f681/Cloud/en-US/e23f776e4d594fdbaeeb1196d47bbcc0.html?q=trial


    You can use "Europe (Rot) - Trial" for Region, see "Managing Subaccounts":


    https://help.sap.com/viewer/cca91383641e40ffbe03bdc78f00f681/Cloud/en-US/f16df12fab9f4fe1b8a4122f0fd54b6e.html?q=trial


    Regards,
    Barnabás Paksi

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  • Jun 03, 2018 at 12:09 PM

    Hi Narender

    Can you please provide some more information about your installation? What did you install this on? Is this a local installation? Looks like the latest version but would be good to know the versions installed as well - including the Java version.

    Thanks

    Phil Cooley

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