Hi,
We are using SAP CRM 4.0 Version. We are using Win Client Interaction Center. There is a requirement of Changing the fields like Business Partner 2 and Ibase Component. Now they are displayed as Editable Mode, is there any way of hiding them or making them to be displayed in Display Mode.
Please let me know if there are any BADI's using which we can control it or if there is any configuration to be done.
Any help is highly appreciated.
Regards,
Ravi G