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Former Member

Agentry Communications Error 14 - Network Connection Los

I am working on a new Agentry project and copied existing logic from another project to download a geodatabase file existing on the server. I am not sure if that is creating the error or if it is something else within the project but I am running into a "Communications error (14) Network connection failed" (see screenshot).


Here is an excerpt from the log:

I am not sure how to troubleshoot this error message.

image1.png (159.1 kB)
capture.png (83.8 kB)
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2 Answers

  • Dec 14, 2016 at 11:40 AM

    Hi Nathan,

    Check into your smp server log if you have another issue.

    Regards,

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  • Dec 14, 2016 at 05:47 PM

    Hi Nathan,

    Error 14 is when the client loses connection with the server . The most common reason is lost network connection to the Server. We have created KBA which lists all the Error 14 KBAs that we have.

    https://launchpad.support.sap.com/#/notes/1814081

    Thanks

    Subash Narayan

    SAP Support Engineer

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    • Former Member

      I check my events.log and the only entry there has to do with 'America/New_York' alias not found in TimeZoneAliases which I think would be unrelated. I checked the KB article and none of those conditions seem to apply. I even tried to make the file download 1KB and it still fails. What would make the file download immediately stop and throw the 14 error?