Is there a way to fetch the details of a ChaRM Change Request in SolMan 7.1?

[Former Member]

Hi all,

We are trying to programmatically fetch the details of a Change Request created in ChaRM. We are interested in details like Impact, Status, Description (Long Text with History), Priority, ChaRM Project and a few custom fields.

Are there any function modules or BAPIs or classes or DDIC tables that we can use to achieve the same?

We have tried out with the DDIC tables namely, CRMD_ORDERADM_H, CRMD_ORDERADM_I, CDHDR & CDPOS but gives only some fields and links.

So, we would like to know if there are any other means to get the complete details of a Change Request in SolMan ChaRM.

Thanks in advance,

Warm Regards,

Karthik

[prakhar_saxena]

Hello Karthik Kumar

You can try with function module CRM_ORDER_READ and CRM_ORDER_MAINTAIN

further there is a code sample below

https://answers.sap.com/questions/191409/sap-solution-manager-releasecycle.html

hope this resolves for you.

Thanks

Prakhar

[former_member749413]

Hello,

if you want to know the complete ChaRM work flow work in the back ground you can use CM_ADM_PROC_VIS for more details, please check: https://priceflavor.com/blog/how-to-scan-sap-solution-manager/

And this is very helpfully to understand how the ChaRM work flow works!

Regards,

Swaroop

[liesebosch]

Hello, SWAROOP V

This tool are work only starting from version SAP Solution Manager 7.2 SP05. I advice to see the finction modules:

BAPI_BUSPROCESSND_READCUSTOMIZ,

BAPI_BUSPROCESSND_GETDETAILMUL,

BAPI_BUSPROCESSND_GETLIST

Tables: CRMC_PROC_TYPE, CRMC_PROC_TYPE

And by the way if you need to scan or to visualize the workflow of a ChaRM document it's more convenient for me to use the free tool sapometer.

[rob_kading1]

Hello Karthik

Once you have fetched the details, where would you like to put it? Would the same 'Copy Control' routines that copies information between RfC and Change Documents no help?

Regards, Rob