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Partner xxxxx not found with partner function type xxxx error

Former Member
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Hi,

we replicate users and HR data from R3 to SRM. From time to time people leave the company. Often these people have created shopping carts in SRM that are still open, requiring confirmation. When that happens, and someone else who has taken over their job tries to confirm the PO, we then get an error message 'Partner xxxx not found with partner function type Goods Recipient'. We get similar errors if we try to amend or approval or otherwise process the shopping cart.

We have a utility program that we can use to reassign the business partners in a document. This works OK provided that we find out that the person is leaving and can perform this reassignment before the person is deleted out of HR. However, this is a large company, and a lot of people leave, and HR dont always check for open SRM shopping carts before deleting the personnel record. In that case all we can do is recreate the HR data and reinstate the userid before running the business partner reassignment utliity - which is a lot of work and seems like a poor solution. Besides which, although this does provide a work around, it doesnt fix the actual problem. The system really should be robust enough to handle people leaving the company!

Does anyone have a better solution to this problem? Any suggestions would be appreciated.

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Answers (1)

former_member183819
Active Contributor
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Hi lindsay

It is a good practice to complete all the document created by the user before you delete them.

please see the consulting note 550071.

Q8. What happens if I delete the user who has created the shopping cart

A8. If the user is deleted, and the shoping cart exists in the application, then the shooping cart cannot be displayed. If you want to view/ process those shopping carts, then you have to create a dummy user and retrieve the document. In CRMD_PARTNER table, the old user GUID should be replaced with the new user GUID.

please check with SAP how to forward all the documents created by one user (who left) to another user for the further process...

i update you if i find any pieces of document/link...on thisk

regards

Muthu