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May 25, 2018 at 07:47 PM

Wrong Posting Key in Incoming Payment (Partial Payment)

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Hi Gurus!

I am facing an issue in customer Incoming Payment

When we do the partial payment earlier, the system was making the following entries.

Let suppose the invoice is 100,000
the first partial is 70,000
and the final partial is 30,000

First Partial, the system was posting the following entry
PKey-40 - Bank 70,000 Dr
Pkey-15 - Customer 70,000 Cr

Final Partial, the system was posting the following entry,
Pkey - 40 - Bank - 30,000 Dr
Pkey - 15 - Customer - 30,000 Cr
(with Invoice and First Partial Cleared)

However now it is doing the following

First Partial, the system is posting the following entry
PKey-40 - Bank 70,000 Dr
Pkey-15 - Customer 70,000 Cr

Final Partial, the system is posting the following entry,
Pkey - 40 - Bank - 30,000 Dr
Pkey - 15 - Customer - 100,000 Cr
Pkey - 08 - Customer - 70,000 Dr
(with Invoice and First Partial Cleared)

I don't know due to which confrontational changes, this has happened. I want to revert back to the first set of transaction.

Regards

SH