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May 24, 2018 at 05:51 PM

Crystal server message

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This may have been answered, but I don't know what it's called so nothing is coming up in my searches.

The situation is that one of our databases gets taken down once a month for an hour. During this time we have been getting more and more helpdesk tickets about reports not running.

What I want to be able to do is display a message during that time either when the BI page opens, or when the user tries to run a report that uses this database or pretty much anywhere that it could be seen by users to let them know that these reports won't run, but it's not broken they just need to wait and run it again at 2:00.

The more targeted the better. Does crystal server have something that can do this and what is it called? Thank you