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Former Member
Dec 29, 2008 at 07:05 AM

Error Messages in Event Viewer -- BOXI3.1

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Hi,

We are seeing some Error and Warning Error Messages in Event Viewer after installation of BOXI 3.1.

Also while login to infoview we get error "503 Service Unavailable" intermittently.

The Warning and Error messages in Event viewer are:

Error Message:

Event Type: Error

Event Source: .NET Runtime 2.0 Error Reporting

Event Category: None

Event ID: 5000

Date: 18/12/2008

Time: 12:45:56 PM

User: N/A

Computer: DVCMSRPT1P

Description:

EventType clr20r3, P1 w3wp.exe, P2 6.0.3790.3959, P3 45d6968e, P4 sgyr1oqrxlfxfhblwqrlbpqm1pbaaxon, P5 12.0.1100.0, P6 48cb610e, P7 1d0e, P8 8, P9 kjtyuocfu0x0xtcxv4us0eagn5gkryvi, P10 NIL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp

Warning Message:

Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 12/18/2008 4:50:11 PM

Event time (UTC): 12/18/2008 8:50:11 AM

Event ID: 277f2bbc6d484110adbad8011156e9de

Event sequence: 812

Event occurrence: 7

Event detail code: 0

Application information:

Application domain: /LM/W3SVC/829749584/ROOT/InfoViewAppActions-3-128740507909732844

Trust level: Full

Application Virtual Path: /InfoViewAppActions

Application Path: C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\Web Content\InfoViewApp\InfoViewAppActions\

Machine name: DVCMSRPT1P

Process information:

Process ID: 21236

Process name: w3wp.exe

Account name: NT AUTHORITY\NETWORK SERVICE

Exception information:

Exception type: DirectoryNotFoundException

Exception message: Could not find a part of the path 'C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\Web Content\InfoViewApp\InfoViewAppActions\ure\ure\yui\build\yahoo-dom-event\yahoo-dom-event.js'.

Request information:

Request URL: http://dvcmsrpt1p.rws-dev.rwsentosa.com:8081/InfoViewAppActions/ure/ure/yui/build/yahoo-dom-event/yahoo-dom-event.js.ashx

Request path: /InfoViewAppActions/ure/ure/yui/build/yahoo-dom-event/yahoo-dom-event.js.ashx

User host address: 10.28.36.71

User:

Is authenticated: False

Authentication Type:

Thread account name: NT AUTHORITY\NETWORK SERVICE

Thread information:

Thread ID: 12

Thread account name: NT AUTHORITY\NETWORK SERVICE

Is impersonating: False

Stack trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)

at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)

at System.Web.HttpResponse.WriteFile(String filename, Boolean readIntoMemory)

at System.Web.HttpResponse.WriteFile(String filename)

at BusinessObjects.Enterprise.WebUtil.Caching.CacheControlHandler.ProcessRequest(HttpContext context)

at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.