Hardware key not found in service manager

[Former Member]

Hi,

I'm trying to implement a test system in my office laptop which runs on below configuration.

1. Windows 10 Home Edition
2. Intel 7th Gen i3-7100 Dual-core processor
3. 4 GB RAM
4. 1 TB HDD with 3 partitions 300 GB each
5. Display 1366 * 768.

As per the Hardware Requirements document SAP B1 9.3 can run on this configuration.

But while installing SAP B1 SLD, either i get

1. -43 Error Code and SLD itself will not install at all.
2. Or post install SLD and service manager, no hardware key is shown in license manager and is greyed out.

What could be the cause. Please help me out.

[Abdul]

If License Manager is greyed out as a work around create a new windows admin user and install it on that user or uninstall Service Manager with some third party tool to remove its corrupt filed from registry as this is because of corrupt files in registery.

[kothandaraman_nagarajan]

Hi,

Share complete error message here by screen capture.

Regards,

Nagarajan