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Dec 28, 2008 at 05:44 AM

CRM 5.2 to CRM 7.0 Upgrade Issue

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Dear All,

While starting the Upgrade Program, we are facing the following error.

Note:

1. We are now at CRM 5.2 (2006s)

2. We are trying to upgrade to CRM 7.0

3. We are on AIX 5.3

4. All the prerequisites are met as per the Upgrade Documentation

5. We have downloaded the jce policy zip file under data/upgdump directory

6. We are using upgrade directory as /usr/sap/CG2/upg/upg

The following is the command used to start the Upgrade Program from <sid>adm.

./STARTUP jce_policy_zip=/data/upgdump/unrestrict142.zip upgdir=/usr/sap/CG2/upg/upg

hllsap36:cg2adm 211> ./STARTUP jce_policy_zip=/data/upgdump/unrestrict142.zip upgdir=/usr/sap/CG2/upg/upg

  • Checking if C++ runtime is installed ...

  • Running MIDBOOT to unpack and startup...

  • Determined SAP system ID as 'CG2'

  • Starting upgrade to SAP systems based on SAP Netweaver 7.01

  • Using upgrade directory /usr/sap/CG2/upg/upg

  • Locating SAPCAR

  • Extracting SAP-JVM

  • Extracting SL-Controller

  • Unpacking /data/upgdump/unrestrict142.zip to SAP-JVM

  • Starting SL-Controller...

  • Checking username "cg2adm" for compliance...

Dec 28, 2008 9:56:02 AM [Info]: *************************

Dec 28, 2008 9:56:02 AM [Info]: Starting Server

Dec 28, 2008 9:56:02 AM [Info]: Reading server configuration.

Dec 28, 2008 9:56:04 AM [Info]: Reading service configuration DSUService.

Dec 28, 2008 9:56:04 AM [Info]: Configuring LogManager ...

Dec 28, 2008 9:56:04 AM [Info]: *************************************************

Dec 28, 2008 9:56:04 AM [Info]: Starting SL Controller listening on port 4241 ...

Dec 28, 2008 9:56:04 AM [Info]: Starting StorageService ...

Dec 28, 2008 9:56:04 AM [Info]: Initializing SecurityManager ...

Dec 28, 2008 9:56:05 AM [Error]: java.lang.ExceptionInInitializerError: null

Dec 28, 2008 9:56:05 AM [Error]: java.lang.ExceptionInInitializerError: null

Dec 28, 2008 9:56:05 AM [Fatal]: Error during controller startup.

Dec 28, 2008 9:56:05 AM [Fatal]: SL Controller exiting.

The server has the following java version.

java version "1.4.2"

Java(TM) 2 Runtime Environment, Standard Edition (build 2.3)

IBM J9 VM (build 2.3, J2RE 1.4.2 IBM J9 2.3 AIX ppc64-64 j9ap64142-20080510 (JIT enabled)

J9VM - 20080508_19305_BHdSMr

JIT - 20080424_1845_r8

GC - 200804_28)

We are not able to justify anything from the logs under the Upgrade directory.

We are unable to find relevant SAP notes or blogs.

Please help in resolving this issue.

Thanks & regards,

Venky.