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Copy Items To excel SAP B1 from Citrix Client Issue

Dear Experts,

We are using SAP Business One 9.2. PL 02 using Citrix client to connect.

We are facing the following issue.

We enter the Item Master Data in Search mode and try to copy all the items to an Excel Spreadsheet. However, when we copy it not all items are copied. Some are excluded

Can you please advise?

Kind regards


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