Sales Office in COPA Characteristics for cross company code

[Rohit_Zalani]

Hi Forum members

We have a requirement to capture the sales office in the COPA Characteristics. We defined a custom characteristic for the sales office in the operating concern. However, the issue is now when we do cross company code transactions.

The sales order in the selling entity has the sales office in VKBUR. However, now when we try to do a delivery for the delivering plant, the sales office value is not accepted since the sales office belongs to the selling entity in the organization structure.

How do we define our characteristics for the sales office so that it is populated with the sales office value for the selling company code in sales order / F2 invoice and we can determine an appropriate sales office for the delivering entity in the delivery / intercompany invoice ?

Appreciate your inputs

Regards

Rohit Zalani

[rozman]

Dear Rohit,

In case of intercompany the sales office field is not filled with the manually entered values from the sales order header but are overwritten with the data of the internal customer from table KNVV. This is the right behaviour because the sales order's segment number must represent the internal view in case of intercompany.

If you nevertheless need to get the segment number filled with other sales office values you could either think about changing the data of table KNVV, or you have to modify the coding to take over the sales office values from the sales order header also in case of intercompany (which is against SAP standard). Getting the sales office from the sales order header by derivation is not possible during VA01 (because there are no database entries in VBAK for the new sales order when derivation is processed during sales order creation).

Regards,

Gábor Rozman