Configure Early Watch Reports in SolMan

[Former Member]

Hi Gurus,

Can you please help me out in the steps of configuring SolMan for Early Watch Reports.

Thanks in Advance,

Sachin Kumar.

[Former Member]

Hi,

Please find the below steps :

Solution Manager

Adding Satellite systems

Prerequisites

RTCCTOOL

For each satellite system execute program RTCCTOOL and follow the guidelines stated. A newer version of this program is included in the AddOn ST-A/PI.

Step 1

Go TA se38

Step 2

Execute program RTCCTOOL

Step 3

Check the outcome of the report

Step 4

If there are remarks, please read them and act accordingly. In this case update the Addon ST-A/PI

Step 5

Make sure the program RTCCTOOL returns no more errors.

Users

Create the following users in the proper client in the satellite system and assign the appropriate roles to them.

Step 1

Create service user RFCSLMRD for read access.

Assign the following roles to the user

Composite role ZXXXXRFCSLMRD

Composite role Z=USER_PRD

Step 2

Create service user RFCSLMCH for change access.

Assign the following roles to the user

Composite role ZXXXXRFCSLMCH

Composite role Z=USER_PRD

SLD

Make sure the SLD is configured and up-and-running.

Register system with Solution Manager

To register the satellite system with the Solution Manager and start the data capture execute TA rz70 in the satellite system.

Step 1

Execute TA rz70

Step 2

Fill in the SLD Bridge: Gateway information. Here you enter the Solution Manager hostname and its gateway port. Host: <YOUR SLD HOST>

Service: sapgw<xx>

Step 3

Press the activation button.

Step 4

Press the start data collection and job scheduling button

Press Yes.

Step 5

Check if the system registered successfully in the Solution Manager via the SLD.

Change job SAP_SLD_DATA_COLLECT

In the previous steps a job (SAP_SLD_DATA_COLLECT) has been created that runs every 720 minutes, this job collects changes in the satellite system and reports them to the solution manager. Many company standards require this job to run with a background user.

Step 1

Locate the job via TA sm37.

Step 2

Change the job step and replace the user to a batch-user.

Press the Save button.

Initial setup satellite system

Prerequisites

When adding satellite systems via SLD, the ABAP stack needs to read what has registered in the SLD to transfer it to TA smsy. Schedule this job to a period that suits your needs.

Step 1

Goto TA smsy

Step 2

Goto menu goto 􀃆 Setup System Landscape Maintenance

In the example the job is scheduled every hour.

Adjust the job u201CLANDSCAPE FETCHu201D in TA sm37 to run with an appropriate background user.

Before EWA reports, service desk, customizing, etcu2026 can be configured in the solution manager it needs some RFC-connections to the satellite system. These need to be created in TA smsy.

Step 1

Goto TA smsy.

Step 2

Browse to the satellite system you want to configure.

In this case the SLM is used as solution manager and the DSM is used as satellite system

Step 3

Press the display <-> change button

Step 4

Highlight the line with the client in which the RFC-connections will be created.

Step 5

Press the generate RFC button.

Step 6

Select the options as shown below and assign the correct users and passwords.

Press the generate button.

Since there is no trusted RFC-connection at this point, a login screen will be presented. Login with a user who has sufficient rights.

2 login screens will be presented: (tip: create the same new user in the satellite and the Solution Manager)

u2022

The first one for the satellite system, make sure you logon with a user that has SAP_ALL / SAP_NEW and the role SXXXXTRFCA (contains trusted RFC)

u2022

The second one for the solution manager, make sure you use the same user as in the satellite system with SAP_ALL / SAP_NEW and the role SXXXXTRFCA (contains trusted RFC)

Step 7

The log should be complete green or stated as below.

Due to an error somehow I canu2019t get the BACK connection to register in the SDCCN successful. At a later stage in this document this is corrected manually. FYI: If the user creation from the satellite system to the solution manager is set to generate automatic, then this error doesnu2019t happen.

Step 8

In the satellite system goto TA sm59 and locate the RFC connection SM_<SID>CLNT<CLNT>_BACK.

Step 9

Change the connection and fill in the correct password for the user rfcsolman. Test the connection and check whether remote logon works. (you can also use trusted RFC)

Step 10

Back in the solution manager in TA smsy now press the read system data button for the satellite system RFCu2019s that have just been created.

Step 11

The output must be error free.

System Groups and Logical Components

Add the satellite system to a logical component.

Step 1

Go TA smsy.

Step 2

Select System Groups and Logical Components.

Step 3

Browse to the logical component where the satellite system belongs to

Step 4

Add the satellite system.

Press save.

Create Solution

In order for EWAs etc to run properly all systems need to belong to a u201Csolutionu201D.

Initially this solution needs to be created. Needless to say, more solutions can exist, but a satellite system can only be part of u201Coneu201D solution.

Step 1

Goto TA solution_manager.

Step 2

Press New

Step 3

Enter a name for the solution.

Now a solution is created.

Add logical components to the solution

This step is actually putting the systems into the solution.

Step 1

Goto TA solution_manager.

Step 2

Click on the solution.

Step 3

Select Operations Setup

Step 4

Select Solution Landscape Maintenance.

Step 5

Select the logical component drop down.

Select the satellite system.

Step 6

Per default, the leading role of a solution is defined as production role as all your business processes will run on production systems. They are highlighted by a green colour in the field. You may as well want to have systems with other system roles in your solution (for instance for system monitoring). In this case you need to actually put the system in the solution.

This can be done via right-clicking on the field and select u201Cput in solutionu201D

Press Save.

Configuring EWA reports

Benefits

If you display the EarlyWatch Alert in Solution Manager, you benefit from:

u2022

Access to detailed download data EWA reports are founded on;

u2022

Higher availability of graphics (On SAP Service Marketplace only a limited selection is available);

u2022

Central administration and archiving possible;

u2022

Allocation and documentation of Tasks (in EWA session);

u2022

Summary of EWAs and selection of content via SL reporting;

u2022

Tracking of tasks in SL reporting.

Prerequisite

The system for which EarlyWatch Alerts (EWAs) should be generated needs to be connected to the SAP Solution Manager. Also see previous steps in this document.

Configure system in Solution for EWAs

Step 1

Goto TA solution_manager.

Step 2

Goto Operations Setup

Step 3

Goto Solution Landscape maintenance

Step 4

Goto tab u201CSolution Settingsu201D

Step 5

Press button u201CSetup EWAu201D

Deselect Send to SAP for development and quality systems. Select send to SAP for production systems

Step 6

Check if a new EWA session has been created in the solution manager.

You can access detailed session information by double clicking on the session. The red flag means this session is overdue - the solution manager waits for the connected system to deliver the session data.

Configure Service Data Control Center (SDCCN)

The initial configuration of the SDCCN has to be done via the spro.

Step 1

Goto TA spro

Step 2

Goto Sap Solution Manager 􀃆 Basic Settings 􀃆 Sap Solution Manager System 􀃆 Operations 􀃆 Setup Service Data Control Center

Step 3

Execute Generate Includes for Service Data Control Center

Step 4

Confirm the generation of the reimport includes by clicking u201CYesu201D.

Step 5

If everything went fine, the system issues an output list of the includes that have been generated.

Step 6

Press the back button and Activate the Service Data Control Center in the Solution Manager.

This will take you to TA smsy,

Step 7

In the top menu select Environment 􀃆 Solution Manager Operations 􀃆 Administration SDCCN.

Step 8

Press the add system button

Step 9

Select the satellite system

Step 10

Press the call (activate) SDCCN system button for the satellite.

This needs to be done to activate the SDCCN in the satellite sytem.

Select Yes

After this, select the Call SDCCN button for your satellite system.

Step 11

Output in the SDCCN of the satellite system will be similar like below:

Step 12

Create a new refresh task. Select Task 􀃆 create

As target RFC destination, select the u201Cbacku201D RFC.

Also select the radio button to run now.

Adjust job /BDL/TASK_PROCESSOR to run with the correct batch user.

Step 13

This will create an EWA task, select this to run now. When it is finished the data is available in the solution manger for processing.

Step 14

Check to see if the job u201CSM: Scheduleru201D has created a job u201CSM:EXEC SERVICESu201D for the next day. This will process the received data and provide an EWA report.

Additionally you can let the Solution Manager mail the EWA reports.

Prerequisite: customize TA SCOT for mail.

[former_member198270]

Hello Sachin,

Please implement/apply latest ST-PI and ST-API patches in your Dev system.

after applying the patches please execute RTCCTOOL program in Se38 t code.

This program helps in service preperation so that data from your satellite system(Dev) can be sent to

solution manager system.

once you are done with that we can configure Dev system in solution manager system and activate SDCCN.

SDCCN will help in collecting data from dev to Solman.

Please apply ST-PI and ST-API from SAINT transaction if it has never applied into your system.

You can add dev qa and prd system in Solution manager system

Use SMSY t code and add the systems(use add system with assistant option).

this will help you to create the RFC's also which are responsible for cummunicating from Solution manager to Satellite and vice versa.

after that make sure you execute the abap program RTCCTOOL and implement the missing notes thru that only which the report suggests.

let me know if you face any issues for the above steps ...

Cheers,Amber S

[former_member198270]

After doing the above steps EWA is click and go job ...

Cheers,Amber S

[markus_doehr2]

start with "SPRO" and follow the basic configuration.

Use

http://service.sap.com/rkt-solman

to find further tutors and PDFs.

Markus