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Kanji text in master data and mails

Hi,

1>We have a custom program which sends mail about any changes in customer master to various Sales representatives of various geographies. We are facing a problem when the update alert goes to Japan region, where in the Kanji text is being sent as junk characters(something like this - u#@). Has anyone faced similar kind of issue?? Please help us out in resolving this. Any input on this is appreciatable.

2> Have one more issue with text maintained in the customer master which is sales text..

User is unable to see the text maintained, which is blank page. But we can see the text in kanji , would like to know why only japnese users cant see the text when rest of us can see the text in Kanji.

Kindly help us...

Regards,

Sangeeta

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1 Answer

  • Posted on Dec 22, 2008 at 05:26 PM

    Hi,

    Check with your basis person, whether your SAP system is installed with UNICODE funcitonalities or not. It looks installing UNICODE will resolve your issue.

    Regards,

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