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author's profile photo Former Member
Former Member

SU

Hello all,

This is regarding the training of Super User, so basically from a very high level i understand, the presentation has to conisist of screen shots with marking on them, explaing then how to explore, how to enter info, how to filter, how to execute, and even show then to to creat and Sq01, and SQVI query, am i missing something as a SD consultant.

how about errors, and warning, anyone have acollection of common error that he or she can post it, if possible with the cause of it would be great, which can help in presentation.

what else?

any suggestion from rexperience are welcome.

Regards

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Dec 21, 2008 at 10:13 AM

    Well all that and I think a superuser should also understand the business processes. You could even give a little presentation about IMG. The more a superuser knows the better, in my opinion. As for a troubleshooting guide, you should collect all common questions from your users and collect them into one guide. The common issues and solving of them vary depending on the individual system configuration.

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 22, 2008 at 01:03 AM

    Hi

    Expect for your mention, from my point of view, the super user should have the following ability:

    • Know the transaction codes which are often used by end users;

    • According to error message, can solve problems ans troubles from end users, for example, input format mistake, missed required field and some master data mistakes;

    • Have an expertise knowledge and experience to answer the questions and doubt from end users, guide them how to do in SAP system;

    • Good customizing experience, in order to help functional department to realize the process function in SAP system;

    • Good business process knowledge and experience, then can help functional deparment to harmonize the processes between business operation and SAP system.

    Hope can help you!

    Good day

    Tao

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