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How to print Crystal Reports XI

Help! I need to print my report using Crystal Reports XI. In order to do this, I need a password, but the person who registered the product and created the password is no longer here. No one knows the password.

How do I print or get another password?

Thanks,

Jane

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  • Best Answer
    Posted on Dec 19, 2008 at 03:26 PM

    Do you mean the Database password?

    There is no Crystal Reports password, unless you're talking about the product keycode.

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    • Former Member Former Member

      Hi Jane,

      We need to have password for the database when we want to preview the report.

      For now if we don't have the password try to create the new database or get the password for your old database from your DBA.

      But, try to check if the previous person who know she password has left the report with in any location with saved data option .

      I.e. To save the report with Preview mode as you want to have a look at the report template.

      Else we need to create a new database with ODBC Connection, and create a new report.

      Regards,

      Naveen.

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