on 12-19-2008 12:20 PM
Hi
We are on SRM 5.5 (SP 11) . we are using CC-Hubwoo as our catalogue. we are facing issue with transfer of descriptions of items from CC-Hubwoo to Shopping cart while creations.
What is happing is for some of the items descriptions are in german language (catalog maintained in german language) and when the item transfers to SRM Shopping cart it considers for some of the characters as ( # ).
Is it some config issue or some note has to be applied to resolve the issue.
Regards
Ashish
Ashish,
In the Call structure, in CODEPAGE column, put in the encoding used by the catalog provider. You can find the encoding of the vendor by right clicking the special character and selecting Encoding menu option. You need to setup CODEPAGE for all the languages users use to logon to the catalog.
Regards,
Surendra
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Surendra
We have standard call parameters
HOOK_URL , OKCode,target, ~caller,
1. I didn't understand how to fine encoding value of vendor ? where do we do right click and find
1. do we need to add codepage here to the call parameters
2. what is type ( return url, fixed value, sap field, url) among them.
can you give one example for this.
Regards
Ashish
Ashish,
The CODEPAGE field is available on the screen where you define the VENDOR number (Details Screen).
There are multiple ways to find out the vendor encoding used.
1. Ask the vendor
2. On vendor site, right click and view source. Search for CHARSET meta tag.. You may see something like ISO-8859-1. That is the codepage.
3. on vendor site, where you see a special character, right-click mouse and select encoding menu option. That gives the encoding used by the vendor.
Hope this helps.
Regards,
Surendra
Hi,
In the first screen you see when accessing customizing 'Define external webservices....' you see a list of catalogs available in the system, page to the right of this screen and you will see the column for CODEPAGE, this is providing note 846194, make sure you follow all the details in this note.
Regards,
Jason
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.