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Former Member

Description of catalog items to shopping cart


We are on SRM 5.5 (SP 11) . we are using CC-Hubwoo as our catalogue. we are facing issue with transfer of descriptions of items from CC-Hubwoo to Shopping cart while creations.

What is happing is for some of the items descriptions are in german language (catalog maintained in german language) and when the item transfers to SRM Shopping cart it considers for some of the characters as ( # ).

Is it some config issue or some note has to be applied to resolve the issue.



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1 Answer

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    Former Member
    Dec 19, 2008 at 01:25 PM


    In the Call structure, in CODEPAGE column, put in the encoding used by the catalog provider. You can find the encoding of the vendor by right clicking the special character and selecting Encoding menu option. You need to setup CODEPAGE for all the languages users use to logon to the catalog.



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