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author's profile photo Former Member
Former Member

Role content is displayed as blank screen for one user

Hello,

Portal version is 6.0 SP 18.

A page (content 2 iviews; one iView is UWL) was added to a role and assigned to users. Although everybody can see the page via role on the portal, one user gets blank window. Page is not displayed for her and no error message is shown. But if the same user previews the portal page under the portal content, teh same page is displayed properly.

Where can this blocking be for this user? I clean cache of UWL and all personalizations; role removed from user and added again. Also I removed the page from role and add again as Deltalink. Result is the same.

I am waiting your reactions, thanks in advance.

Regards,

Mesut

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Dec 19, 2008 at 10:12 AM

    Hi Mesut,

    check below blog which resolves issue

    iView works when previewed but is blanked when assigned to a role/page.

    Koti Reddy

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 19, 2008 at 12:26 PM

    I think I found the solution. It is removing personalization from System Admin/Support-->Clean Personalization and then search the user

    Thanks for your attentions

    regards,

    Mesut

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