Publishing service - "Released" status not visible

[Former Member]

Hi All,

Users cannot see my KM documents "released" by the publishing service. I am creating content using a standard SAP form within a folder set up for publishing.

I have turned on the publishing service on for a repository, and for a folder "announcements" I have enabled approvals, and set up the process, however I am having an issue where I cannot see "Released" status documents for my end users.

The security looks ok. I have set up a read permission for the "Everyone" group on the repository root. This has propogated to the "Released" resource. To be sure, I even added a read permission to a resource (Released) for a test user, but they cannot see it!

Any ideas?

[Former Member · Accepted solution]

Hi ,

check the type of publishing. There is possiblity to set time to publish after approval also.

Koti Reddy

[Former Member]

Thanks guys - super quick answer. The "publish from" date and "publish to" dates were exactly the same, HOWEVER, once I changed the dates it took at least 15 minutes to see the changes, as such I assume a batch service is responsible for the delay.

Many thanks - I beleive I have awarded points to both of you.

And... Merry Christmas - much appreciated.

[Former Member]

Hi Justin, do you have lifetime publishing service enabled? In case you do, check the Valid From/Valid Until properties