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Former Member
Dec 19, 2008 at 12:50 AM

SMTP settings in ICSS for sending emails in FAQ, SOlution search


Hello All.

We are currently implementing CRM 2007 ICSS. I am able to email FAQ,s and solution search from the default application.

where do we configure the SMTP settings for this? this functionality is working on my QA server but not on my DEV or PROD system..I dunno why.

I checked the XCM settings, SCOT settings etc. This functionality works even without making any of these SMTP settings in these 2 areas.

Does anything have to be done on the CRM server etc??

Please advice