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author's profile photo Former Member
Former Member

Outgoing Payment Issue

We have a client that has two outstanding AP invoices that show up as open. When he goes through the payment wizard or directly from the outgoing payments, he cannot see the open invoices to pay.

Our research showed that for that particular AP vendor, there is an amount exactly the same as the open invoice "On Account". However we have gone through the system and cannot find any credit memos, any payments associated with that vendor that could explain the "On Account" Amount.

The client is using 2005. Has anyone ever come across this situation?

Thanks,

Rene

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    author's profile photo Former Member
    Former Member
    Posted on Dec 19, 2008 at 12:12 AM

    Since you have exact Payment on Account amount in the system, you can reconcile your AP invoice with those amounts. However, if those amounts are wrong, you should not check credit memo but all outgoing payments to that Vendor. You must cancel those wrong payments in order to show these 2 invoices on the payment windows.

    Thanks,

    Gordon

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 19, 2008 at 01:17 AM

    You need to query the Outgoing Payment table (OVPM) directly to find all payments related to this Vendor.

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