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May 23, 2018 at 02:09 PM

Customer status replication from C4C to ECC

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Hi All.

We have faced the below requirement as part of one of our implementations:

When a customer is made Obsolete in C4C, the same status has to be replicated to ECC customer as well. Can this be achieved?

Where can we view/change the status of a customer in ECC and if the C4C customer is made Obsolete, will the status of the same customer in ECC be also changed?

Please clarify.

Regards

Vishwas P