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Employee Groups in C4C

Hello.

Can we create Employee Groups in SAP Hybris C4C just like we create in Whatsapp so that the employees can coordinate internally regarding the updation of transactions, etc?

Please add your suggestion.

Regards

Vishwas P

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1 Answer

  • Best Answer
    May 23 at 06:47 PM

    Hi Vishwas

    Every Transaction Object in C4C has an Involved Parties node, you could maintain your employees here per transaction, and any updates could be notified by Feed Updates.

    Regards

    Dedeepya

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    • Hi Vishwas

      The Feed Settings would auto trigger a notification which you can view in Jam Feeds, in addition you could also use "WorkFlow RUles" to trigger Notifications to the resp. Involved Parties.

      Regards
      Dedeepya