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author's profile photo Former Member
Former Member

redo actions in change management

Hi,

We have configured the Change Management in Solution Manager.In the "actions"if we Pass Request for testing(ie. Import to QA) and if the Import Fails b'cause of some reasons(rfc Issues,Authorization issue...etc) how can i redo the same action "Pass for Testing"?.Also is there any way to delete the change requests/ Corrections which we created for the testing Purpose.

Regards,

Sam

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 18, 2008 at 12:10 PM

    Hi Cheriyan Sam,

    You can reset the status to In-Developement again using the Action Reset to In-Development and then start the import into QA, Hope i have answered to your first query.

    Deletion of Change request or a correction will not take place, but you can do archiving of the old messages using SARA transaction using the archiving object CRM_SERORD.

    regards

    Naveen

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