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cannot restart SAP NW04s j2ee : open cluster failed

Hi,

I can't start SAP j2ee, the dispatcher is in yellow light in SAPMMC.

*****************************

this is my sapstartsrv.log file:

-


trc file: "sapstartsrv.log", trc level: 0, release: "700"

-


pid 2028

Thu Dec 18 10:32:26 2008

SAP HA Trace: Build in SAP Microsoft Cluster library '700, patch 175, changelist 1007059' initialized

Initializing SAPControl Webservice

SapSSLInit failed => https support disabled

Starting WebService Named Pipe thread

Starting WebService thread

Webservice named pipe thread started, listening on port
.\pipe\sapcontrol_00

Webservice thread started, listening on port 50013

LJBW\bwdadm is starting SAP System at 2008/12/18 10:45:49

SAP HA Trace: FindClusterResource: OpenCluster failed: 1753 [sapwinha.cpp, line 212]

SAP HA Trace: SAP_HA_FindSAPInstance returns: SAP_HA_FAIL [sapwinha.cpp, line 907]

LJBW\bwdadm is stopping SAP System at 2008/12/18 11:28:24

SAP HA Trace: FindClusterResource: OpenCluster failed: 1753 [sapwinha.cpp, line 212]

SAP HA Trace: SAP_HA_FindSAPInstance returns: SAP_HA_FAIL [sapwinha.cpp, line 907]

LJBW\bwdadm is starting SAP System at 2008/12/18 11:32:13

****************************************************

Many thanks

George

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2 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Dec 18, 2008 at 04:00 AM

    Hi

    Can you check std_server0.out as well as std_dispatcher.out . Please let us know what is the error mentioned in these log files.

    Regards

    Kaleem

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    • Former Member Former Member

      Kaleem,

      thank you very much. issue resolved.

      it is the heap size I changed from 170m to 171m causing this problem. now I reset and can restart j2ee disptwork.

      I will check the doc link you gave me to do memory expansion later.

      George

  • author's profile photo Former Member
    Former Member
    Posted on Dec 18, 2008 at 03:55 AM

    it says failed to update service environment from user environment.

    here is the dev_w0 file.

    ***********************************

    -


    trc file: "dev_w0", trc level: 1, release: "700"

    -


    *

    • ACTIVE TRACE LEVEL 1

    • ACTIVE TRACE COMPONENTS all, MJ

    *

    B

    B Thu Dec 18 11:32:24 2008

    B create_con (con_name=R/3)

    B Loading DB library 'E:\usr\sap\BWD\DVEBMGS00\exe\dbmssslib.dll' ...

    B Library 'E:\usr\sap\BWD\DVEBMGS00\exe\dbmssslib.dll' loaded

    B Version of 'E:\usr\sap\BWD\DVEBMGS00\exe\dbmssslib.dll' is "700.08", patchlevel (0.171)

    B New connection 0 created

    M sysno 00

    M sid BWD

    M systemid 560 (PC with Windows NT)

    M relno 7000

    M patchlevel 0

    M patchno 175

    M intno 20050900

    M make: multithreaded, ASCII, optimized

    M pid 4224

    M

    M kernel runs with dp version 241(ext=110) (@(#) DPLIB-INT-VERSION-241)

    M length of sys_adm_ext is 364 bytes

    M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 4224) [dpxxdisp.c 1323]

    I MtxInit: 30000 0 0

    M DpSysAdmExtCreate: ABAP is active

    M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active

    M DpShMCreate: sizeof(wp_adm) 43512 (1176)

    M DpShMCreate: sizeof(tm_adm) 3786880 (18840)

    M DpShMCreate: sizeof(wp_ca_adm) 18048 (60)

    M DpShMCreate: sizeof(appc_ca_adm) 6000 (60)

    M DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528040/528048

    M DpShMCreate: sizeof(comm_adm) 528048 (1048)

    M DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

    M DpShMCreate: sizeof(slock_adm) 0 (96)

    M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

    M DpShMCreate: sizeof(file_adm) 0 (72)

    M DpShMCreate: sizeof(vmc_adm) 0 (1296)

    M DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)

    M DpShMCreate: sizeof(gw_adm) 48

    M DpShMCreate: SHM_DP_ADM_KEY (addr: 05510040, size: 4446512)

    M DpShMCreate: allocated sys_adm at 05510040

    M DpShMCreate: allocated wp_adm at 05511BA8

    M DpShMCreate: allocated tm_adm_list at 0551C5A0

    M DpShMCreate: allocated tm_adm at 0551C5D0

    M DpShMCreate: allocated wp_ca_adm at 058B8E50

    M DpShMCreate: allocated appc_ca_adm at 058BD4D0

    M DpShMCreate: allocated comm_adm at 058BEC40

    M DpShMCreate: system runs without slock table

    M DpShMCreate: system runs without file table

    M DpShMCreate: allocated vmc_adm_list at 0593FAF0

    M DpShMCreate: allocated gw_adm at 0593FB30

    M DpShMCreate: system runs without vmc_adm

    M DpShMCreate: allocated ca_info at 0593FB60

    M DpShMCreate: allocated wall_adm at 0593FB68

    M rdisp/queue_size_check_value : -> off

    M ThTaskStatus: rdisp/reset_online_during_debug 0

    X EmInit: MmSetImplementation( 2 ).

    X MM global diagnostic options set: 0

    X <ES> client 0 initializing ....

    X Using implementation view

    X <EsNT> Using memory model view.

    M <EsNT> Memory Reset disabled as NT default

    X ES initialized.

    M

    M Thu Dec 18 11:32:25 2008

    M ThInit: running on host bwdev

    M

    M Thu Dec 18 11:32:26 2008

    M calling db_connect ...

    C Thread ID:5228

    C Thank You for using the SLOLEDB-interface

    C Using dynamic link library 'E:\usr\sap\BWD\DVEBMGS00\exe\dbmssslib.dll'

    C dbmssslib.dll patch info

    C patchlevel 0

    C patchno 171

    C patchcomment ODBC DBSL Error handling in DSQL batches (1233665)

    C Local connection used on BWDEV to named instance: np:BWDEV\BWD

    C CopyLocalParameters: dbuser is 'bwd'

    C Using Provider SQLNCLI

    C OpenOledbConnection: MARS property was set successfully.

    C Provider Release:9.00.3042.00

    C Using Provider SQLNCLI

    C OpenOledbConnection: MARS property was set successfully.

    C Cache sizes: header 52 bytes, 20000 names (26880000 bytes), 500 dynamic statements (2728000 bytes), total 29608052 bytes

    C Using shared procedure name cache BWDEV_BWD_BWDBWD_BWD_MEM initialized by another process.

    C Connected to db server : [BWDEV\BWD] server_used : [np:BWDEV\BWD], dbname: BWD, dbuser: bwd

    C pn_id:BWDEV_BWD_BWDBWD_BWD

    C Using MARS (on sql 9.0)

    B Connection 0 opened (DBSL handle 0)

    B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHost

    B 000 000 R/3 000000000 ACTIVE NO YES NO 000 255 255 20081218 113226 BWDEV\BWD

    C The IRow interface is supported by this OLEDB provider

    M db_connect o.k.

    M ICT: exclude compression: .zip,.cs,.rar,.arj,.z,.gz,.tar,.lzh,.cab,.hqx,.ace,.jar,.ear,.war,.css,.pdf,.js,.gzip,.uue,.bz2,.iso,.sda,.sar,.gif

    I

    I Thu Dec 18 11:32:28 2008

    I MtxInit: 0 0 0

    M SHM_PRES_BUF (addr: 0B550040, size: 4400128)

    M SHM_ROLL_AREA (addr: 9C490040, size: 61865984)

    M SHM_PAGING_AREA (addr: 0B990040, size: 33554432)

    M SHM_ROLL_ADM (addr: 0D9A0040, size: 618548)

    M SHM_PAGING_ADM (addr: 0DA40040, size: 525344)

    M ThCreateNoBuffer allocated 324144 bytes for 1000 entries at 0DAD0040

    M ThCreateNoBuffer index size: 3000 elems

    M ThCreateVBAdm allocated 7424 bytes (50 server) at 09590040

    X EmInit: MmSetImplementation( 2 ).

    X MM global diagnostic options set: 0

    X <ES> client 0 initializing ....

    X Using implementation view

    X ES initialized.

    B dbntab: NTAB buffers attached

    B dbntab: Buffer FTAB(hash header) (addr: 0DBB0088, size: 456)

    B dbntab: Buffer FTAB(anchor array) (addr: 0DBB0250, size: 159884)

    B dbntab: Buffer FTAB(item array) (addr: 0DBD72E0, size: 719172)

    B dbntab: Buffer FTAB(data area) (addr: 0DC86C28, size: 30724096)

    B dbntab: Buffer IREC(hash header) (addr: 10770088, size: 456)

    B dbntab: Buffer IREC(anchor array) (addr: 10770250, size: 159884)

    B dbntab: Buffer IREC(item array) (addr: 107972E0, size: 179784)

    B dbntab: Buffer IREC(data area) (addr: 107C3128, size: 6144000)

    B dbntab: Buffer STAB(hash header) (addr: 0F9E0088, size: 456)

    B dbntab: Buffer STAB(anchor array) (addr: 0F9E0250, size: 159884)

    B dbntab: Buffer STAB(item array) (addr: 0FA072E0, size: 179784)

    B dbntab: Buffer STAB(data area) (addr: 0FA33128, size: 3072000)

    B dbntab: Buffer TTAB(hash header) (addr: 10DA0088, size: 4304)

    B dbntab: Buffer TTAB(anchor array) (addr: 10DA1158, size: 159884)

    B dbntab: Buffer TTAB(item array) (addr: 10DC81E8, size: 479448)

    B dbntab: Buffer TTAB(data area) (addr: 10E3D2C0, size: 3755676)

    B db_con_shm_ini: WP_ID = 0, WP_CNT = 37, CON_ID = -1

    B dbstat: TABSTAT buffer attached (addr: 119415D0)

    B dbtbxbuf: Buffer TABL (addr: 125B00C8, size: 30000128, end: 1424C4C8)

    B dbtbxbuf: Buffer TABLP (addr: 142500C8, size: 10240000, end: 14C140C8)

    B dbexpbuf: Buffer EIBUF (addr: 14C200D0, size: 4194304, end: 150200D0)

    B dbexpbuf: Buffer ESM (addr: 150300D0, size: 4194304, end: 154300D0)

    B dbexpbuf: Buffer CUA (addr: 111E00D0, size: 3072000, end: 114CE0D0)

    B dbexpbuf: Buffer OTR (addr: 154400D0, size: 4194304, end: 158400D0)

    B dbcalbuf: Buffer CALE (addr: 0FD40040, size: 500000, end: 0FDBA160)

    M CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

    S *** init spool environment

    S initialize debug system

    T Stack direction is downwards.

    T debug control: prepare exclude for printer trace

    T new memory block 0B45B140

    S spool kernel/ddic check: Ok

    S using table TSP02FX for frontend printing

    S 2 spool work process(es) found

    S frontend print via spool service enabled

    S printer list size is 150

    S printer type list size is 50

    S queue size (profile) = 300

    S hostspool list size = 3000

    S option list size is 30

    S found processing queue enabled

    S found spool memory service RSPO-RCLOCKS at 1D630098

    S doing lock recovery

    S setting server cache root

    S found spool memory service RSPO-SERVERCACHE at 1D6308E8

    S using messages for server info

    S size of spec char cache entry: 165020 bytes (timeout 100 sec)

    S size of open spool request entry: 1216 bytes

    S immediate print option for implicitely closed spool requests is disabled

    A

    A Thu Dec 18 11:32:29 2008

    A

    A -PXA --


    A PXA INITIALIZATION

    A PXA: Locked PXA-Semaphore.

    A System page size: 4kb, total admin_size: 34956kb, dir_size: 17352kb.

    A Attached to PXA (address 4D080040, size 600000K, 2 fragments of 282524K )

    A abap/pxa = shared protect gen_remote

    A PXA INITIALIZATION FINISHED

    A -PXA --


    A

    A

    A Thu Dec 18 11:32:30 2008

    A ABAP ShmAdm attached (addr=BACA6000 leng=20955136 end=BC0A2000)

    A >> Shm MMADM area (addr=BB025338 leng=134016 end=BB045EB8)

    A >> Shm MMDAT area (addr=BB046000 leng=17154048 end=BC0A2000)

    A RFC Destination> destination bwdev_BWD_00 host bwdev system BWD systnr 0 (bwdev_BWD_00)

    A RFC Options> H=bwdev,S=00,d=1,

    A RFC FRFC> fallback activ but this is not a central instance.

    A

    A RFC rfc/signon_error_log = -1

    A RFC rfc/dump_connection_info = 0

    A RFC rfc/dump_client_info = 0

    A RFC rfc/cp_convert/ignore_error = 1

    A RFC rfc/cp_convert/conversion_char = 23

    A RFC rfc/wan_compress/threshold = 251

    A RFC rfc/recorder_pcs not set, use defaule value: 1

    A RFC rfc/delta_trc_level not set, use default value: 0

    A RFC rfc/no_uuid_check not set, use default value: 0

    A RFC rfc/bc_ignore_thcmaccp_retcode not set, use default value: 0

    A RFC Method> initialize RemObjDriver for ABAP Objects

    M ThrCreateShObjects allocated 76458 bytes at 0FF30040

    N SsfSapSecin: putenv(SECUDIR=E:\usr\sap\BWD\DVEBMGS00\sec): ok

    N

    N =================================================

    N === SSF INITIALIZATION:

    N ===...SSF Security Toolkit name SAPSECULIB .

    N ===...SSF trace level is 0 .

    N ===...SSF library is E:\usr\sap\BWD\DVEBMGS00\exe\sapsecu.dll .

    N ===...SSF hash algorithm is SHA1 .

    N ===...SSF symmetric encryption algorithm is DES-CBC .

    N ===...completed with return code 5.

    N =================================================

    B dbtran INFO (init_connection '<DEFAULT>' [MSSQL:700.08]):

    B max_blocking_factor = 50, max_in_blocking_factor = 255,

    B min_blocking_factor = 5, min_in_blocking_factor = 10,

    B prefer_union_all = 1, prefer_join = 1,

    B prefer_fix_blocking = 0, prefer_in_itab_opt = 0,

    B convert AVG = 1, alias table FUPD = 0,

    B escape_as_literal = 0, opt GE LE to BETWEEN = 0,

    B select * =0x00, character encoding =SBCS / []:X,

    B use_hints = abap->1, dbif->0x1, upto->0, rule_in->0,

    B rule_fae->0, concat_fae->0, concat_fae_or->0

    N MskiInitLogonTicketCacheHandle: Logon Ticket cache pointer retrieved from shared memory.

    N MskiInitLogonTicketCacheHandle: Workprocess runs with Logon Ticket cache.

    M JrfcVmcRegisterNativesDriver o.k.

    W =================================================

    W === ipl_Init() called

    W ITS Plugin: Path dw_gui

    W ITS Plugin: Description ITS Plugin - ITS rendering DLL

    W ITS Plugin: sizeof(SAP_UC) 1

    W ITS Plugin: Release: 700, [7000.0.175.20050900]

    W ITS Plugin: Int.version, [33]

    W ITS Plugin: Feature set: [17]

    W ===... Calling itsp_Init in external dll ===>

    W === ipl_Init() returns 0, ITSPE_OK: OK

    W =================================================

    N VSI: WP init in ABAP VM completed with rc=0

    E Enqueue Info: rdisp/wp_no_enq=1, rdisp/enqname=<empty>, assume bwdev_BWD_00

    E Enqueue Info: enque/disable_replication = 2

    E Enqueue Info: replication disabled

    E EnqCcInitialize: local lock table initialization o.k.

    E EnqId_SuppressIpc: local EnqId initialization o.k.

    E EnqCcInitialize: local enqueue client init o.k.

    M MBUF info for hooks: MS component UP

    M ThSetEnqName: set enqname by server list

    M ThISetEnqname: enq name = >bwdev_BWD_00 <

    E

    E *************** EnqId_EN_ActionAtMsUpHook ***************

    E Hook on upcoming Ms (with EnqSrv), get auth EnqId and check it locally

    E

    E *************** ObjShMem_CheckAuthoritativeEnqId ***************

    E Checking authoritative EnqId from EnqSrv into ObjShMem

    E ObjShMem_CheckAuthoritativeEnqId: ObjShMem ...

    E EnqId.EnqTabCreaTime = -999

    E EnqId.RandomNumber = -999

    E ReqOrd.TimeInSecs = -999

    E ReqOrd.ReqNumberThisSec = -999

    E ObjShMem_CheckAuthoritativeEnqId: ObjShMem ...

    E EnqId.EnqTabCreaTime = -999

    E EnqId.RandomNumber = -999

    E ReqOrd.TimeInSecs = -999

    E ReqOrd.ReqNumberThisSec = -999

    E ObjShMem_CheckAuthoritativeEnqId: EnqId is initial in ShMem

    E ObjShMem_CheckAuthoritativeEnqId: Overwrite incoming auth EnqId, continue

    E EnqId inscribed into initial ObjShMem: (ObjShMem_CheckAuthoritativeEnqId)

    E -SHMEM --


    E EnqId: EnqTabCreaTime/RandomNumber = 18.12.2008 11:32:30 1229571150 / 4224

    E ReqOrd at Srv: TimeInSecs/ReqNumberThisSec = 18.12.2008 11:32:30 1229571150 / 2

    E ReqOrd at Cli: TimeInSecs/ReqNumberThisSec = 18.12.2008 11:32:30 1229571150 / 1

    E Status: STATUS_OK

    E -


    M ThActivateServer: state = STARTING

    L BtcSysStartRaise: Begin

    L Raise event SAP_SYSTEM_START with parameter <bwdev_BWD_00 >

    L BtcSysStartRaise: End

    M

    M Thu Dec 18 11:32:31 2008

    M SosICreateNewAnchorArray: sos_search_anchor_semantics = 1

    C

    C Thu Dec 18 11:32:33 2008

    C The IRow interface is supported by this OLEDB provider

    B

    B Thu Dec 18 11:32:36 2008

    B table logging switched off for all clients

    M

    M Thu Dec 18 11:32:37 2008

    M SecAudit(RsauShmInit): WP attached to existing shared memory.

    M SecAudit(RsauShmInit): addr of SCSA........... = 05300040

    M SecAudit(RsauShmInit): addr of RSAUSHM........ = 05300490

    M SecAudit(RsauShmInit): addr of RSAUSLOTINFO... = 053004C8

    M SecAudit(RsauShmInit): addr of RSAUSLOTS...... = 053004D4

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