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May 23, 2018 at 09:50 AM

Hybris Marketing Cloud E-Mail Provider included?

155 Views Last edit May 23, 2018 at 09:51 AM 2 rev

Dear Experts,

does a customer have to purchase SAP Intelligent Notification 365 as an E-Mail provider separately for the use with SAP Hybris Marketing Cloud or is it included by default when purchasing the Enterprise version (like SAP Jam & SAP Analytics Cloud)?

If it's included by default and the customer did not receive any "activation e-mails", does he have to create a ticket for it?

Best regards