Hello experts,
I have following issue handling credit memo procedure in ICR:
Company A uses credit memo procedure with company B, this means, the company B's services are posted in company A using credit memo.
Company A posts an activity in MM and therewith generates an automated receipt of incoming goods. Furthermore a credit note is posted. Company B posts an invoice based on company A's credit memo.
In ICR the following postings need to be reconciled:
(1) Incoming goods company A (expenses vs. clearing goods/invoice received)
(2) Credit note company A (clearing goods/invoice received vs. vendor)
(3) Invoice company B (customer vs. revenue)
--> expenses from (1) with revenue from (3) and vendor from (2) with customer from (3)
ICR should assign the documents using the rule reference number = reference number.
In (3) the reference number can be added manually. In (1) the refereance number can be added manually, in (2) the reference number is filled automatically from the system using the document number.
So (1), (2) and (3) never have the same reference number.
Is there a way to add the reference number in (2) so it matches the reference number in (1) and (3)?
Regards,
Maria