FBRA reseting customer payment without reversing it

[Former Member]

Hi

I want to reset a customer payment (only reset). I noticed that the system reset and reverse the payment document (that was done using F-28) without asking if I want to reset it or to reset and revese it. I know that in this case (FBRA for a payment) the system should popup this question and I have the option for only reseting it.

Any ideas?

Thanks

Ofer

[Former Member]

Hi,

You can reset the cleared item thorugh FBRA. Just mention the document no and retset it. System is allow to reset and reversal of cleared document. It is depand on u.

Regards,

Pankaj

[Former Member]

Hi

Sometime the FBRA rest and reverse the payment document automatically without asking me if I want only to reset the cleared document or to reset and reverse, and sometimes FBRA popup this question and let me the option only to do a reset for the cleared document.

What is the logic behind this system behavior?

Thanks

Ofer

[Former Member]

Hi,

U have received the payment from the customes and entered in the system through transaction code

F-28, now, if you go to that particular customer ledger you will find that the amount is showing clear (if you use standard tab for standard clearing) . if ou have to reverse it you have to use T.code FBRA to Reset & reverse to bring the original position in the system.....taht means a reverse documae will be generated and youwill find the the line item showing open item in the customer ledger.

With regards,

sudipto

[Former Member]

FBRA is the only way to just reset the open items without reversing it.