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CRM Middleware - Additional fields

We are performing an initial load of Customer Master from R/3 to CRM and would like to include two new fields maintained in AUSP (characteristics table) in the download. I understand that we would be using the business object CUSTOMER_MAIN. Does anyone know how to include these new fields to the process and map it BP Master in CRM(say for example to table BUT000) and what/where enhancements need to be performed?

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 17, 2008 at 07:20 PM

    Do you want to map it to existing fields or you want add new fields to the BDOC structure.

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 17, 2008 at 10:00 PM

    Alex,

    One suggested option is to;

    Add these fields to the customer tables (KNA* or KNB*) using append structures.

    On the CRM side, you can use EEWB to enhance the fields for the partner.

    Refer to the SAP documentation for the exits available at various stages of data transfer.

    http://help.sap.com/saphelp_crm40/helpdata/en/c3/95fc381478ab6fe10000000a11402f/frameset.htm

    On the R/3 side, you would need some development ( probably OPEN_FI_PERFORM_CRM0_200_P) to fill the additional fields of customer master (from characterstics table).

    You would also need an exit on CRM side to unpack the data being sent from R/3 and update the customer include data structure to fill the fields created via EEWB.

    Hope this helps.

    Thanks,

    Surendar

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